Emerson DeltaV Edge: Synchronizing Operator Insights for Rapid Response

[Ahmet Ö.]

## Emerson DeltaV Edge: Synchronizing Operator Views for Rapid Response

Emerson's DeltaV Edge Environment platform synchronizes operator panels, enabling industrial teams to share operational data securely and in real-time. This accelerates troubleshooting processes and minimizes communication errors.

DeltaV Edge provides an application environment that allows engineers, IT specialists, and operators to instantly see what each other sees. This shared visibility facilitates the rapid resolution of technical issues, while aligning everyone to the same panels and screens to prevent misunderstandings among teams. Beyond this, the platform not only contextualizes plant data with customizable views but also offers a "sandbox" environment for secure analysis and training. Thanks to automatic updates, a secure data pipeline, and open standards like OPC UA and REST API, DeltaV Edge connects IT and OT systems, simplifying integration and cybersecurity.

### DeltaV Edge Environment Features

• Operators simultaneously seeing each other's screens in real-time
• Data contextualization with customizable dashboards
• Data analysis and training opportunities in a secure "sandbox" environment
• Easy maintenance with automatic updates
• Open standard integrations with OPC UA and REST API support
• A single data pipeline ensuring secure data transmission
• Bridging IT and OT systems

The DeltaV Edge environment makes a significant difference, especially in troubleshooting processes. When field technical personnel and the IT team communicate using different screens and data, it becomes difficult to convey instructions accurately. However, with DeltaV Edge, the IT team has full access to the screen seen by the technician in the field. This allows for clear instructions such as "Check the flow rate, on the third gauge in the upper left of the screen," preventing confusion in communication.

Furthermore, in a plant where numerous devices generate data, data being out of context limits its effective use. DeltaV Edge supports the accurate tracking of critical key performance indicators (KPIs) across the plant by enabling the mutual display of customized dashboards.

For the platform to operate effectively, it needs to be distributed across numerous devices and machines throughout the plant. This situation can lead to the complexity of managing updates and security patches on many devices. However, Emerson saves the IT team significant time by enabling the application to update itself automatically.

Additionally, the "sandbox" environment, where users can analyze real-time data, offers engineers and technicians a secure space for better data comprehension and training purposes. This allows for the discovery of hidden trends or the acceleration of the training process for new operators.

DeltaV Edge also acts as a bridge to resolve integration issues between OT and IT systems. Equipped with common communication standards like REST API and OPC UA, the system facilitates the addition of new hardware to the automation infrastructure. All data is transmitted through a single, secure channel, thereby reducing integration time and minimizing the risks of cyberattacks.

In summary, DeltaV Edge not only simplifies troubleshooting but also increases operational efficiency through data contextualization and training support. Operators can practice with real data without inexperience-related errors negatively impacting production, and effectively experience all their roles.